1. I would like to make a return or exchange.
Please note that your refund will be processed via the original payment method– if you paid by Visa, then your refund will be made via Visa as well. Depending on your bank's processing time, the refund can take about 5-10 business day. Kindly fill up our RMA form here and contact our customer service at firstname.lastname@example.org to raise a refund request!